COVID-19 Prevention Policy
*Interested in booking a private shopping experience for you and your friends or family? We are now booking appointment only, private shopping sessions. Please contact rusticarrowmaine@gmail.com or 207-869-5726 to book your appointment. (We are still open regular business hours as well)
Our intention is to fully comply with the CDC guidance. We require all customers to wear a face covering. Customer limits will be in effect and we will manage the customer flow carefully and hopefully without disruption to our shoppers. Whenever possible, we will implement contact free payment options. Since we want our customers to be completely satisfied with their purchase, we will still be honoring our 15 day return policy on clothing only. All other items may be returned within 15 days for store credit only. This is to protect our staff and control the number of products that must be isolated after a return.
We will have hand sanitizer available for all of our guests and our staff is trained on how to thoroughly clean equipment, fixtures and dressing rooms between customers as well as at the end of the day.
For customers traveling from out of state please visit the following site for updated travel guidelines:
https://visitmaine.com/travel-with-care
It is so important to us that our customers are comfortable and if we are missing anything, please do not hesitate to reach out. We are truly in this together and we thank you for supporting our mission to help small businesses like us open and growing.